Monday, May 4, 2009

How impersonal is Yahoo customer service - do they even bother reading?

Hello,





Thank you for writing to Yahoo! Answers.





Thank you for participating in Yahoo! Answers. We will investigate


reports of possible violations of the Yahoo! Terms of Service and the


Yahoo! Community Guidelines and will take appropriate action.





Yahoo! may, in appropriate circumstances and in its sole discretion,


terminate, or take other action on, the accounts of users who appear to


have violated the Yahoo! Terms of Service or Yahoo! Community


Guidelines.





We invite you to visit the Yahoo! Terms of Service and Yahoo! Community


Guidelines.


These documents can be found at:





http://docs.yahoo.com/info/terms/


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Thank you again for contacting Yahoo! Customer Care.








Regards,





Ginger





Yahoo! Customer Care


23449623











Original Message Follows:


-------------------------





I was answering with sarcasm, you knobs. Give me a break - gaming for


points? Points that do what exactly? You people take this thing way too


seriously. By your logic, pretty much any answer I give is gaming for


points. Since the points mean nothing, the whole system is based around


gaming for points. But keep your two lousy points - I'll go be


sarcastic on another stupid question and get them back again.








--- Yahoo! Answers %26lt;answers-alert@cc.yahoo-inc.com%26gt;,





Hello Smiddy (johnnysmiddy)





You have posted content to Yahoo! Answers in violation of our Community


Guidelines. As a result, your content has been deleted.





Question: What's the most beautiful thing ever?





Details of Violation: Smiddy getting 10 points for this question





Reason of Violation:Gaming for Points :





If you feel you were not in violation, please contact our Customer Care


and tell us why.





Yahoo! Answers Team








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How impersonal is Yahoo customer service - do they even bother reading?
I TOTALLY KNOW HOW YOU FEEL!!!





I wrote to yahoo answer customer service because someone reported me for NO REASON. And when i wrote back asking why the heck did they take out my answer all i got was that stupid


Ginger message. It's a complete waste of time writting to the customer service. Just like everything else.
Reply:o ya, completely agree. My old account somehow the p/w was changed and none of the ways worked and I wrote them back and told them, they just sent me the same message as before, Anyways, good luck with all ya'lls problems here on yahoo, getting them done by yourselves:( Report It

Reply:I want him exposed, gleamguy1 or Mike Calabrese from Seattle Likes to IM women and send them naked pics of him his face and all exposed. How stupid could he be?? I cannot find where to report this to yahoo. He's preying on women thru IM and downloading pics and sending them thru IM Someone help. Report It

Reply:They're trying to be efficient, but it is extremely impersonal. I got one today just like that, but I have no idea what it means - if they're going to get back to me or if it goes in the gutter or what. From what I've heard, though, they never get back to you. :(





At least they do take off a lot of the junk from the site along with it.
Reply:no
Reply:Is it Ginger Lynn???Is that what the world has come to??
Reply:I had the same thing happen to me because I didn't understand the question that was asked and I responded with a "huh"???





I too, got a Violation Notice. I protested and received the EXACT SAME response that you did - even going as far as being signed as "Giinger".

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