Problems with yahoo password. You should know this..?

On May 21, 2007, I was not able to login into my yahoo account using my user id and password. After contacting Yahoo help and then the security department, I could not get help in recovering access to my account. They could not match my original registration information. I registered this email account approximately 10 years ago. I faxed driver license information and additional personal requested information but I did not get any help from yahoo security.


Finally, I remembered that I signed up for yahoo personals a few years ago. So after searching my records for the credit card used, I was able to reset my password and check my account. Yahoo security ignored my repetitive requests for help, even as I told them that I had a yahoo personals account at one point.


I checked my profile and the name on the email account was changed to a K %26amp; M, an alternated email was entered, my registration information was changed. Most likely someone was able to crack my password an access my account to get personal information. Yahoo should know about these incidents and alert customers.


Worst of all, while this was happening, Yahoo was sending to my email address my personal information that I was providing from a different email. I guess yahoo was trying to make sure about the ownership of the account. But my profile included the potential’s thief alternate email. I am not sure if copy of that went to him/her. i.e. I provided my full name, date of birth, address. It is very stupid for yahoo security to send confidential information to the yahoo email which has been potentially stolen. I will hold Yahoo responsible for any problems with my personal information.





Yahoo security should know better of potential hackers breaking through passwords and changing profile information. Yahoo security should never send copies of the confidential information being provided to the email account in question. The email account should be monitored and place on hold until the matter is resolved. Finally the security department should have replied to my last emails and not just ignore my requests for additional help. If having an old registration to yahoo personals was the answer then they should have told me that right away. Also yahoo could have easily checked and see that the profile was recently changed.

Problems with yahoo password. You should know this..?
Free account or a paying customer, you will get no help from yahoo and yes there are alot of holes in yahoo .. and the minute they plug one up, they leave another open it does not take the hackers / crackers long to find the open holes.


We make these accounts, and it is up to us to secure these accounts, not yahoo. If your account had a good password it would not have been cracked.





there is not much chance you will get your ID back as all original info will be changed and although yahoo says it recognises original info, THEY DO NOT, as once the thief changes the ZIP and primary email the recovery process anywhere though yahoo is useless. It is this new ZIP that Yahoo will recognise in recovery, not the original one you used when making the account.


Yahoo will not listen to you without that original personal info matching.


Yahoo are fully aware of the hackers / crackers, and i am afraid to say the hackers / crackers are always 10 steps ahead of yahoo .. yahoo's security lay elsehwere, not with their users free or paid accounts. but here is a the most telling part .. you did not own that account.





When we click that we accept Yahoo's terms of service we accept the fact that Yahoo owns all these IDs , and can do with them as they please, not us. This is stated in Yahoo’s TOS, and we accept Yahoo's terms when we make the account, and place a lil check in that TOS box.





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